I recently spoke to a member of the consortium. That person told me, concerning Vancouver's hotels, that they were still at the discussion stage with them. Most of those hotels have agreed to make the Games accessible in French, but that's not yet resolved in the case of some of them.
With respect to private sector bilingualism obligations, it's simple: there aren't any. There are nevertheless some hotels where it's possible to be served in French. I myself had that experience at a Vancouver hotel. It's often said that there are two accents in Whistler: the Quebec accent and the Australian accent. I've been surprised to hear people speaking French quite often in Vancouver streets. In British Columbia, with the support of Industry Canada, RDÉE has intervened to increase francophone tourism and to ensure that a welcome is provided in French. This is the only tourism sector in British Columbia that has experienced an increase. Yes, an effort is being made, but there isn't any obligation.