I want to talk about financial assistance. As I said, although we did not receive that assistance, we are offering an enormous number of awareness courses and sessions to our employees. As we saw that the bilingualism ratio had stopped rising and we had lost those 20 percentage points since our merger with Canadian, we decided to give courses to people who had a base but who were not completely qualified.
We have to increase our capacity. We are completely aware of this major problem. We're trying to find solutions for these employees whom we want to keep, even though they are not bilingual. We have to help them serve clients in both official languages. We have programs and projects to enable employees to find an interpreter, in one way or another, to assist customers. We can't replace all unilingual employees overnight. That's also the problem in St. John's.
We are doing promotion at the hiring stage. All we need to do is post the position on our website. That attracts a lot of people. However, to attract francophones, we are engaging in promotion with them in the francophone newspapers and media.