Yes, in general, we follow up with the Office of the Commissioner and the employee. Since the Office of the Commissioner was established, we receive complaints very quickly. We manage to reach the manager responsible for an employee concerned by a complaint. Very often, we are able to determine who the employee concerned was, even in the case of a crew of four or five or more persons. Employees are contacted by their managers and have to report on what happened, to the best of their knowledge, especially if a situation has occurred recently.
On October 27th, 2009. See this statement in context.