The recruitment question is an issue for you. I therefore suggest that we invite our person responsible for that to a future meeting. That person won't be here to serve up excuses because you don't want any and I understand you, but to answer your questions. I must say that we had no problem recruiting bilingual employees at our Saint John call centre. It's very easy to recruit bilingual employees across the province.
On October 27th, 2009. See this statement in context.