Thank you, Mr. Chairman.
Good morning, ladies and gentlemen.
For me and, I would say, for a number of other parliamentarians, Air Canada is an official languages offender. I heard what you said, but that justifies nothing. You have the audacity to tell us this: “We only ask that parliamentarians compare us to our peers and not to perfection.” But there's no one else with whom we can compare you. You are required under the Official Languages Act to meet the needs of Quebec and Canadian citizens who use your services.
In the second round, I'll talk to you about a complaint I recently filed concerning Air Canada, when I travelled on the Ottawa-Vancouver route. It concerns French-language services, which were in fact non-existent on that route the day I took the plane.
The Linguistic Action Plan 2001-2010 was written at Air Canada. But you've stopped updating your results since 2007. Why?