As regards complaints, I'm going to tell you a little story, and you'll tell me what you think of it. I was in Quebec City and I was going to the Magdalen Islands. So I was in Quebec and I was going to Quebec. The person behind me couldn't speak a word of English. She asked an employee for a coffee and was told: “I don't speak French.” And yet the words “café” and “coffee” are similar. As I was a member of Parliament at the time, I pulled out my member's card. I don't know why, but, in the space of a minute, she started speaking French and English.
Is there any bad will on the part of certain people?