The groups were informed individually. I think Louis could attest to the fact that they were called and that they were told what the situation was. There wasn't any official statement announcing the delays. We hoped that, despite the particularly high volume of applications, there would be a way to resolve the bottleneck that appeared faster than usual, on time. However, as a result of the volume, that bottleneck was worse than we had anticipated. That's our mistake, and I accept part of that responsibility. We want to correct that situation.
On October 29th, 2009. See this statement in context.