There isn't any crisis as such in all the regions of Canada, but there are clearly problems in the process. I've heard the same thing as you on that point. We're making changes. This is the first opportunity I've had as minister to make those changes for next year. The situation will clearly be improved for people on the ground.
Everything you've heard, I heard as well in my first year as minister responsible for official languages. Changes will be made, and the situation will be better next year.