Yes, and people are walking around looking at the different sites. This service should already be in place. We are not talking about someone standing next to the door of the airplane saying “Good afternoon and welcome to Canada”. There aren't 10,000 people working at the information kiosk; there is only one person. I can assure you that there is no bilingual staff person at the information counter. In my opinion, these are things that you should also be looking at.
On November 5th, 2009. See this statement in context.