Thank you very much, Mr. Chairman.
Good morning, Mr. Duguay.
I would like to address the security aspect, which you have focused on since 2001; that is to say that a certain form of so-called internal control has been established. That means that, when someone travels within Canada, he or she must necessarily go through a screening post, which was not previously the case. There was only customs when entering the country or U.S. customs when leaving Canada to enter the United States. So this is a very significant change.
I spoke with a Liberal MP from Vancouver, Mr. Dosanjh, who took part in a feature on Radio-Canada—I don't know whether you saw it—showing a person arriving in Vancouver from India. That person spoke only Hindi and did not speak English. That person will be spoken to in Hindi at the airport and then function in Hindi in Vancouver.
A question arises about what currently exists. We wouldn't want the work you're trying to do—and I think it's entirely to your credit that you're making an effort to have bilingual people—to be limited solely to Vancouver and that there are no other results afterwards. As you can see, we are demanding of you.
We have had occasion to meet with Canadian Forces representatives three times. They told us what kind of textbooks they use, how they provide the courses and so on. I know that your company isn't a school, but how do you go about getting the necessary bilingual staff to respond to all needs—because the airports have to be able to meet your own standards? What do you offer your staff? Do you have a school, a place where they can learn? What kind of textbooks do you use? Is “Hello, Bonjour” all you ask them to know? I hope not.
What do you currently have to offer those people? What tools do your contractors have? Are you aware of that?