Thank you, Mr. Gravelle.
I'd like to thank you for appearing before our committee. I hope that this is the start of a constructive dialogue between your agency and the committee. This morning, you've laid the foundation for a better understanding. We have a clearer understanding of who you are and how you operate. We also encourage you to consider the committee's comments and suggestions, particularly with regard to your contractors. The experience of passengers isn't necessarily shaped through contact with the agency's 500 members, but rather by contact with your employees, those who work at the screening posts. You can rely on the committee's support to ensure an active offer of bilingual service. Thank you for being here.
Ms. Guay, do you have a brief question?