Thank you, Mr. Rodriguez.
First, I'll make a comment. You, in Toronto and Vancouver, seem to be having trouble with your web sites.
That's not your case in Ottawa because you clearly said how your web site works.
So your web sites are posing problems? You admit that and you want to improve them. I've told others and I'm telling you: back home we have an organization called the CIDIF, whose work is to translate and localize web sites.
If you're interested in having someone move these kinds of files forward, let me know or contact my office. We'll be pleased to give you the contact information of these people. It is an organization funded by the federal and provincial governments. Their main duties, among many others, are the translation and localization of web sites.