Thank you, Mr. Chairman.
I'm really disappointed. The Official Languages Act has been around for 40 years now, and yet none of the organizations has managed to implement it appropriately at the airports. This is all the more disturbing since there are only nine weeks left before the Olympic Games.
Mr. Benoit, I don't agree with you when you say that people won't go through Ottawa. A lot of people will leave from Vancouver and will visit the National Capital. While they are in Canada, they'll take the opportunity to see what is going on here. I don't agree with you at all, and I think you underestimate the number of passengers who may deplane in Ottawa.
I'm also disappointed that you don't know the Official Languages Act by heart, since it's extremely important for it to be very well enforced. At the last minute, we realized that the web site of one of the airports, Vancouver's perhaps, wasn't complete. At the last minute, nine weeks before the Olympic Games, we're dealing with all kinds of problems. This is troubling because people won't have the necessary services in their language.
You talked about other services, such as franchises and franchisees, in your airports. I'd like to hear what you have to say on that subject. Can you give them penalties? Can you react and ensure that these people offer service in both official languages? I don't know how you operate. When you drive too fast, you get a fine. What do you do in the airports to punish people who don't offer service in both official languages?