You've never imposed any fines. However, they have been imposed in Ottawa.
So that means that no one enforces the act because you're afraid of losing your clientele or your franchisees. That makes no sense. The act has been around for 40 years. You are running and trying to plug the holes so you can be sure bilingual services are offered virtually everywhere. It won't work; it will be a failure, and that's what's troubling. That's what scares us here in the committee.
We are concerned about all the groups that we've met to date: VANOC, CATSA and so on. They are unable to provide service in both official languages. You're proving the same thing to us. I hope you make an effort. You don't have a lot of time; you have nine more weeks.