However, it's another matter in the case of a one-week car rental reservation. We're trying to work with what we have. As I told you, our staff is 100% bilingual. Earlier we talked about announcements. When we catch someone at fault, they get a reminder. Announcements are not controlled by the airport, but perhaps it would be a good idea to consider the possibility that they are all our responsibility, as is the case at other airports. That might be a good idea.
On December 1st, 2009. See this statement in context.