They are on the airline counters and the counters of certain franchisees. There are large tables in front of the counters. They are inside the airport, in the common areas. We keep a record of all complaints, whether they concern languages—
December 1st, 2009 / 9:40 a.m.
President and Chief Executive Officer, Ottawa International Airport Authority
They are on the airline counters and the counters of certain franchisees. There are large tables in front of the counters. They are inside the airport, in the common areas. We keep a record of all complaints, whether they concern languages—
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