The interpretation of that action is interesting. We're going to follow it up. I haven't received any formal complaints, but, informally, someone told me that he thought distributing those cards was one way of downplaying the importance of official languages because, on certain flights where there are more francophones, Air Canada could say that 100% of people were satisfied. I received some very negative comments, but, in another way, saying that distributing the complaint card was a way of downplaying the importance of linguistic obligations... We're going to examine that; we're going to consider your concern.
Mr. Chairman, I can tell you that I have witnessed exactly the opposite reaction: people were afraid that Air Canada would use the cards to defend itself instead of really—