Good morning, Mr. Fraser. Thanks to the entire team for being here.
Mr. D'Amours had some quite colourful stories, but those things are actually true.
I'll proceed very quickly. I have two questions for you, Mr. Fraser.
I personally filed a complaint after receiving certain letters. Among other things, Canada Economic Development sent us a letter in English to announce that services would now be provided from Ottawa only, whereas we used to have regional offices. We gave the Agency a chance; we wrote them a letter asking them to send us a letter in French. As we never received an answer, I filed a complaint. I sent a copy to you and to CED. This kind of incident occurs regularly.
What is worse, it also happens to our colleagues. The House offers us a completely free translation service. You only have to have the documents translated in both languages. When I introduce a bill, I have it translated in both languages, as well as the covering letter, which I send to all my colleagues in order to respect each one's mother tongue.
I would like to know how much time it takes to receive an answer.