Mr. Chairman, the entire matter of this card that was placed in the seat pockets of Air Canada aircraft started a debate. I don't remember whether our analyst, Mr. Paré, was here at the time, but this has been going on for quite a long time. It was the hobby horse of our colleague Benoît Sauvageau, who is no longer with us. I remember that Air Canada said it wasn't receiving a large number of complaints, but we knew that there were problems.
When you take a plane between Ottawa and Montreal and there's no service in French, you know there's a serious problem. When someone requests a can of 7UP and police officers wait for him when he comes off the plane, you see there is a serious problem. We all remember that affair. I took a plane from Ottawa to London, and the service wasn't..
The card was in the plane. It had been put there in response to recommendations by this committee. Mr. Sauvageau had had his own card made up because Air Canada said it was too expensive. He had it made up and showed them what it cost. It wasn't that expensive. Ultimately, they decided to put them in.
Today, they prefer to remove the card and to put it in the enRoute magazine. The Commissioner of Official Languages, I believe, wasn't entirely familiar with the matter when he came here a week or two ago, but he said that, if there was one organization that he had received a lot of complaints about, it was indeed Air Canada. How is it that Air Canada, which receives these complaints, now wants to remove its comment cards? I find it unacceptable. Mr. Chairman, I ask my colleagues that the committee send a letter to Air Canada saying that we do not agree and that the card should be left in the aircraft. When people pick up the card—