We have been able to maintain the system up until now; it has not yet failed but is hindering our ability to ensure that all directorates are working together. It is difficult to extract all the data. Our complaints data base is at risk. From one year to the next, we use our reprofiled funds to address the gaps and vulnerabilities, but our aging system is posing a problem.
On April 20th, 2010. See this statement in context.