Mr. Chairman, that's why I think every element depends on every other one. The key in all this is indeed leadership. Governance depends on access to information; service to citizens depends on an appropriate system of governance. It is more difficult for an institution to offer a service in both official languages if the right to work in one's language is not respected. There is a kind of circle that may be either virtuous or vicious.
On June 8th, 2010. See this statement in context.