With respect to the complaints, it is not due to a change in criteria. There have been changes in the assessment of report cards, but we continue to receive complaints for the same reasons as we did in the past.
It is true that there has been a global increase in the number of complaints, but a significant number of these complaints was related to one particular case, the CBEF station in Windsor. Eight hundred and seventy-eight complaints were related to an incident which mobilized the francophone community in Windsor. We did our investigation and our report. As a result of our investigation, we will be taking Radio-Canada to court in 2011.
As I stated earlier on, I would hesitate to consider complaints as an indicator of progress, because one never knows why people choose not to file complaints.