Thank you, Mr. Chair.
I would like to welcome the commissioner and his colleagues.
First off, I would like to say that we will consider the recommendations in your report and continue to work with your office in order to keep on improving the elements that you have highlighted and that represent long-term structural challenges. We want to make sure that our departments improve and that Canadians receive services from the federal government in the official language of their choice.
Commissioner, I will begin with a question. On page 54, you state that the report cards reflect the annual report's main theme, i.e., language of work. More weight has been given to the language of work data than in the past. This leads me to a question about something you talked about in your presentation a bit earlier. Can you indicate the things that had an impact on institutional performance and in what way? How is that different from previous reports? In fact, you have placed greater emphasis on process than results.
What led to those changes? Is that a better way to proceed? You said that the analysis was ongoing. It cannot be said to be a better analysis. The results simply reflect the need to focus on results, progress and having something positive to take away in order to move ahead.
Is that fair to say?