Thank you, Mr. Chairman.
I'm going to start my questions by first making a brief comment. I agree, and I'm also disappointed with the mark you got because there are three essential points that must be understood in the report of the Commissioner of Official Languages. As you said, he has a "higher standard".
In addition, the methodology for preparing the report has changed. The emphasis is now on execution and results. This is the first time, according to what the commissioner said in his testimony, that this methodology has been used. I'm not surprised that it changes the results.
You also said in your testimony, with a certain degree of fear and hesitation, that "acquiring another language isn't just the employer's responsibility, but also that of the person concerned," that it isn't just a one-way street. I know that it isn't an easy task for adults, but public servants who have worked for me and who I have seen succeed are the ones who invested a lot in training. There is an enormous variable; there are a number of reasons. Perhaps they lack confidence—as I do from time to time—or perhaps, as public servants, they're intimidated by the parliamentary system, I suppose.
What can we do to achieve our objectives—as I asked in the first round—to remove these barriers, not just intellectually, but in practice as well?