Thank you, Mr. Chairman.
Good morning and thank you for being with us.
Ms. Barrados, earlier you said you were disappointed when someone comes out of a class and does not really have an opportunity to put his or her knowledge into practice. And yet there are opportunities for doing so.
Page 24 of the Commissioner's document refers to surveys that were done in the federal institutions and the poor marks given by employees for the opportunity to use their language to write documents and when they speak to a supervisor. I believe that situations exist, and employees must be encouraged to demand service in their language. Contrary to what you said earlier, there is a need, and it could be met.
You also said in your opening statement that a new plan will be implemented in 2011. I congratulate you on that. The previous plan dates back to when?