Thank you, Mr. Chairman.
Welcome to our committee. I would like you to give us more details when you say you are going to examine the situation in the capital and in the Ontario and Quebec regions.
Let's talk about Service Canada. People who work for the public service can very often be in Calgary and serve the citizens of New Brunswick. They can be in Winnipeg and serve the people of Newfoundland and Labrador. Following this decentralization at Service Canada, do you know where people work and what type of service they provide? The people in my constituency say that, if they press 1 on the telephone number pad, they get English. I don't know whether that's because of the number of people who speak English, but it looks as though, if they press 1, they are always served more quickly than if they press 2. It's hard to assess the degree of bilingualism in the office where the telephone rings. People wait for a long time. Have you conducted any studies on this matter?