Isn't it also the department's responsibility? It's like a welder who no longer works as a welder, a plumber who doesn't work as a plumber. We're talking about someone who has a job and who serves the public.
I don't agree with you when we talk about minorities in Canada. We aren't a minority because we have an act that provides that we have to have services in both languages. We have to stop letting ourselves pass for a minority group. We have an act that provides that services are offered in both languages; it's as simple as that. Usually, when someone violates an act, there is punishment. Here everything has been allowed for the past 40 years. We can't even get service in both languages at the Supreme Court.