He calls. If he is put on hold for five minutes, he hangs up and calls back five minutes later. But there may be fewer people waiting in the queue five minutes later. He therefore—
On December 14th, 2010. See this statement in context.
On December 14th, 2010. See this statement in context.
December 14th, 2010 / 9:20 a.m.
Assistant Deputy Minister, Operations, Department of Citizenship and Immigration
He calls. If he is put on hold for five minutes, he hangs up and calls back five minutes later. But there may be fewer people waiting in the queue five minutes later. He therefore—
See context to find out what was said next.