Yes. According to the study, they did not get an answer because they were not able to speak to someone. However, when they asked for service in English, they—
On December 14th, 2010. See this statement in context.
On December 14th, 2010. See this statement in context.
December 14th, 2010 / 9:30 a.m.
Assistant Deputy Minister, Operations, Department of Citizenship and Immigration
Yes. According to the study, they did not get an answer because they were not able to speak to someone. However, when they asked for service in English, they—
See context to find out what was said next.