In any case, I am sure you see the problem there. Let's just say that in Gatineau, most applications are from francophones. Earlier when I said “bloody hell”, it was because my tires were slipping on the ice this morning. That is why it was a little harsher. But I would still like to point out that it is a major problem. I know you do not have a response to that. For goodness sake, at least open your offices two or three days a week! There is no shortage of applicants.
Regarding your employees, 42% of Citizenship and Immigration employees do not feel at liberty to write their documents in French. Furthermore, 35% do not feel free to speak French to their supervisors. Welcome to Canada! Mr. Linklater and Mr. Yeates, that is a real problem.
Mr. Yeates, as Deputy Minister, what do you plan to do to fix that?