The language issue is dealt with. You have the excerpts that were given to the clerk.
All our three divisions have rules that actually address the issue of the language of choice. They clearly indicate that it is up to the subject to choose the language of communication and inform the board as soon as possible. This is included in the personal information form used by the Refugee Protection Division.
I must admit there was some confusion in the Blanco case. We also gave the clerk a copy of a memo that was distributed to all the employees and decision makers of the board. That happened to fall on June 24, 2009. We did not choose that day deliberately.
The memo gave very clear instructions to everyone at the board on how they must handle a request to change the language of communication, whether before the hearing or during the hearing.
We agree there was some confusion.