Yes. I think you also have a copy of the memorandum that I just spoke about, which was sent to all board employees on June 24, 2009. This memorandum explains the official languages obligations in hearings. The memorandum is the briefing note referred to on page 1. We still need to modify our procedure manuals to take into account the instructions in the briefing note.
The confusion surrounding the case of Mr. Bolanos Blanco led us to send a detailed briefing note to all employees and decision-makers to inform them of their official languages obligations. Furthermore, because of Bill C-11 concerning refugees, some of our plans in the past 12 to 18 months have been integrated into our reform proposal. All our procedure manuals will be revised based on the reform, and we will take advantage of the opportunity to include clearer instructions where necessary.