As I said, there is always room for improvement. That's why we took a serious look at this whole issue, to determine what could be done to respond to the Commissioner's comments.
On February 1st, 2011. See this statement in context.
On February 1st, 2011. See this statement in context.
February 1st, 2011 / 9:05 a.m.
Chief Executive Officer, Passport Canada
As I said, there is always room for improvement. That's why we took a serious look at this whole issue, to determine what could be done to respond to the Commissioner's comments.
See context to find out what was said next.