We have taken several initiatives to ensure that all our employees felt comfortable working in the language of their choice. For example, we are preparing a kit on language of work and will ensure that supervisors understand that is their responsibility to create that working environment.
We have also changed our orientation program. It mentions the responsibilities, not only of supervisors, but of employees as well when it comes to working in the language of their choice. The survey was carried out in 2007. Since then we have made an effort to change the organizational culture. We hope that the results of the 2011 survey will be a little different.