Thank you.
For active offer, you have a good rating. When it comes to in-person active offer, however, your score is not so good. And you are not the only ones. Looking at all the different departments and agencies that were observed, that is where there is some weakness.
I have just found out that the rules for determining the percentage of bilingual staff are set by the Treasury Board.
First of all, what is your target? Do you really achieve it? Secondly, if you do, do these targets really reflect actual needs?