I'll try to answer. You had several questions in your comment.
In terms of the plan question.... Yes, we had a plan that was covering the period 2008-2011. It very clearly outlined some steps that the organization was to take and it identified some specific roles and responsibilities for various managers within the organization. But it's very clear that the plan was not aggressive enough and was not necessarily being owned by managers right down to the local level within the organization.
The results of the official languages commissioner's report has pointed to those gaps. That's what has caused us to step back and put in place a much more stringent action plan with specific targets, as well as putting in place an official languages accountability framework, for which we are in the final stages of publishing. It's one of the things I'll be talking to the official languages commissioner about.
It terms of your question regarding the level of bilingualism of staff, we defer to the normal public service testing processes to determine whether people are meeting the BC levels, the exemption levels. We do not make any arbitrary decisions. Those are based on the standard testing tools and testers for all of the federal public service.