I am just trying to understand. We have spent millions and millions of dollars on this roadmap. The department was supposed to warn everyone and introduce the roadmap by specifying that the official languages had to be respected.
Mr. Head, you have just told us that the report of the Commissioner of Official Languages was the wake-up call for you. Perhaps I am being a little harsh, but when the grade for the language of work is a D and for service to the public is also a D, that's just outrageous. It seems we believe that a person who is in prison deserves everything they get. I wouldn't want to be there. I would not have wanted to be that lady from Tracadie-Sheila who ended up in a prison in Truro, Nova Scotia, and who didn't speak a word of English.
Mr. Head, you also talked about the west. You said that, out west, if we know that a francophone is in an anglophone jail, you assign someone there for a year. How many people do you send? Is it just one person? Is there service for eight hours a day, five days a week? And during the two months or one month that person is off, is service provided? Could you please explain that to me because I think it's very serious?