In the mid-1990s. Then there was the Graham Plan. There have been a number of health plans that have clearly shown the minimum level required. For example, would it cost more to have bilingual reception positions at the institutions? No, we would include that in the job descriptions.
At the hospital where we go, the reception positions are currently unilingual English, 24 hours a day, seven days a week. I believe there is one half-time employee working between 8:30 a.m. to 11:30 a.m. So you'd better not get sick at 1:00 p.m. because things won't go well at all.