Nearly 90% of Health Canada's employees meet the language requirements of the position they are in. There are two kinds of positions: unilingual positions and bilingual ones. Regarding the bilingual positions, we are able to recruit. However, people systematically forget to engage in active offer, and they forget to respond with: "Hello, Bonjour.". They have to be reminded. I believe that the deputy minister was absolutely correct when she indicated that employees must continually be reminded that this is the formula they have to use. However, we do respect the language criteria of our positions.
On February 15th, 2011. See this statement in context.