If I may, Mr. Chair, I will start by answering the question regarding the commissioner.
We invited him to come and speak to us. We specifically wanted to know how we could support our staff, how we could continue to make progress once our staff has received the official languages training. We discussed that, but we also discussed what is happening in other government departments to find out about other success stories, and the best ways to get results.
We also have the benefit of the reports Monique Collette did just last year on the subject of how to practically support a number of things, including bilingualism in the workplace. She was charged by the clerk to travel the country and give us the examples of best practices in being a diversity employer, including a bilingual employer, and she came back with some very specific best practices—for example, “This is what they're doing in certain departments in Calgary”, or “This is what they're doing in a certain department in Halifax.” We've consulted that, and, again, through that network we also have the ability to understand how we as a department learn from others and have the best opportunities.