Evidence of meeting #47 for Official Languages in the 40th Parliament, 3rd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was languages.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Glenda Yeates  Deputy Minister, Department of Health
Catherine MacLeod  Associate Assistant Deputy Minister and Champion of Official Languages, Health Products and Food Branch, Department of Health
Gérard Étienne  Director General, Human Resources Services Directorate, Department of Health
Yaprak Baltacioglu  Deputy Minister, Department of Transport
Michel Doiron  Regional Director General and Champion of Official Languages, Atlantic Region, Department of Transport
André Morency  Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

10:30 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

I do not wish to obtain that information, Madam. I have gotten the answer I wanted. It is not my intent to get you into trouble, that's not the issue.

Moving on to another matter, I would like to know what Transport Canada's budget is to implement the Official Languages Act, and how many years does it cover? We do not have those amounts.

10:30 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

We normally do not calculate those amounts. When talking about the way we work...

10:30 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

And yet, we have obtained those figures from other departments.

10:30 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

We can provide you with figures on our expenditures for official language training, the courses provided within the department. However, as for the way that we work within the department, we do not keep—

10:30 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

That is not what I am talking about. The government provides you with a certain amount of money, or you submit a request to the government in order to obtain money for official language programs. We have seen this in all of the departments. We have obtained the figures, they provided them to us.

Would it be possible to find out how much money the Department of Transport received in order to administer the Official Languages Act, and for how many years? This is a very simple question. All of the departments have these figures.

10:30 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

I can provide you with the departmental spending pertaining to your question. That is doable.

10:30 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

Would you be able to forward this information to the clerk, as soon as possible?

10:30 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

For what year would you like this?

10:30 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

That depends on you. Some departments have received $130 million for a certain number of years, others received $300 million for another number of years. I do not know what you received, but you do. So it depends on how you work with the government. Give us as much information as possible.

10:30 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

We will provide you with the departmental expenditure amounts for the years that you wish.

10:30 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

We would like to know the amounts transferred to you in order to be able to provide the official languages programs.

10:30 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

There are not specific amounts for that, but the departments do receive money to ensure that they can satisfy—

10:30 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

Could we receive this information?

10:30 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

Yes, certainly.

10:30 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

This information is important to us, we need to have it in order to be able to continue our study.

You did not obtain a horrendous score. We have seen departments where things were not going at all well. The big problem in Transport Canada is indeed Air Canada. This problem has been going on for years and years. Our committee would like to see this issue resolved some day. It is true that when you take a plane, even here in Ottawa, you cannot receive service in French. This is unacceptable, we are in a national capital. Things have to change. That is why this legislation is important and why my colleagues talk about it so much. Moreover, this is part of our responsibilities. We do realize that you do not make decisions alone, we are fully cognizant of that. We hope that this issue will be resolved quickly and that my colleague will be able to obtain orange juice in French. This has not just happened once; he has raised this issue several times. The number of complaints is growing. This is becoming quite controversial amongst consumers who fly. I would therefore like to know what these budgets are.

Moreover, you received an "A" for the promotion and support of official language committees and the management of official languages. I would like you to provide us with more details. What did you do in order to achieve this mark? This could be used as an example for others who have not even managed to score an "E" or a "D".

10:35 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

We could give you an overview of everything that the department has. The deputy minister already said that the department has an employee site. This site contains the tools explaining how to serve the public in both official languages, how to manage the—

10:35 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

Another department made a presentation of this type to us.

10:35 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

Yes, I find that this has become quite an interesting site, because employees can go to it in order to get the tools.

10:35 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

Do they really use it?

10:35 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

They certainly do.

10:35 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

I am rushing you along because I do not have much time.

10:35 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

They are clearly using it. Indeed, we could continue having these discussions and they could talk to us about the tools that we provide to them.

10:35 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

Do you have any statistics on that?

10:35 a.m.

Assistant Deputy Minister, Corporate Management and Crown Corporation Governance, Corporate Services, Department of Transport

André Morency

I think that we can provide you with a number of hits on the site. That would probably be easy to do.

10:35 a.m.

Bloc

Monique Guay Bloc Rivière-du-Nord, QC

Do you have a type of site that does automatic translation of words or sentences?