Ms. Liseanne Forand at the Official Languages Committee

On March 8th, 2011. See this statement in context.

March 8th, 2011 / 9:05 a.m.

Chief Operating Officer, Senior Associate Deputy Minister of the Department of Human Resources and Skills Development, Service Canada

Liseanne Forand

I am not aware of any change in the front-line service offered at the Service Canada centre Trois-Rivières. Situations may arise, not as concerns the service itself, but perhaps with regard to the processing of some of our programs, such as Employment-Insurance or the Canada Pension Plan. Sometimes, tasks carried out in one place may be carried out in a different place at another time. However, I am unaware of any specific situation in Trois-Rivières.

See context to find out what was said next.