Ms. Liseanne Forand at the Official Languages Committee

On March 8th, 2011. See this statement in context.

March 8th, 2011 / 9:05 a.m.

Chief Operating Officer, Senior Associate Deputy Minister of the Department of Human Resources and Skills Development, Service Canada

Liseanne Forand

I will answer the first part of your question and then I will ask Ms. Rallis to answer the second part.

This is indeed a matter of human resources staffing, qualifications, etc. Often, employees are in certain positions and their skill level changes further to an evaluation. Evaluations must be conducted every five years.

See context to find out what was said next.