Ms. Liseanne Forand at the Official Languages Committee

On March 8th, 2011. See this statement in context.

March 8th, 2011 / 9:30 a.m.

Chief Operating Officer, Senior Associate Deputy Minister of the Department of Human Resources and Skills Development, Service Canada

Liseanne Forand

They certainly are. We communicate through weeklies, radio, etc. These employees bring with them a wireless computer and they can handle transactions, they can attend to business and they can serve the Canadian public.

See context to find out what was said next.