You have to look beyond the pilot project. Follow the example of Elections Canada, a federal authority that operates very effectively. It is incomprehensible that in 2011, people's rights to receive French-language services at a Service Canada outlet or anywhere else should still be shrugged off. Trying to plug that gap with a pilot project is like putting a band-aid on a wooden leg. This type of service must be permanent. Citizens have the right to services in French, and they must get them.
On March 8th, 2011. See this statement in context.