Are they also told not to make the client feel guilty?
On March 8th, 2011. See this statement in context.
On March 8th, 2011. See this statement in context.
March 8th, 2011 / 10:30 a.m.
Conservative
Royal Galipeau Conservative Ottawa—Orléans, ON
Are they also told not to make the client feel guilty?
See context to find out what was said next.