I know his wife well, and she would not be very happy. Forgive me. Back to the matter at hand.
You talked about your overall management of the official languages program. You received a D. You said something that really struck me, Mr. Rosenberg. It is on page 4 of your presentation, where you say:
[...] we lacked mechanisms to promote understanding of Part IV (Communications with and Services to the Public) and Part VII (Minority Language Communities) and our action plan was considered to have ill-defined objectives and an unclear monitoring mechanism.
I would like you to elaborate on that a bit more. Page 4 of your presentation, first paragraph.