Thank you, Mr. Chair.
In all the information that you will be sending us in order to try and explain things to us, could you clarify what the change is? Before this, each province was separate. Now, the administrative structure covers the entire Atlantic region. What is the difference between the two situations? Who reports to whom?
Why did Jim Wood say that he was replaced by Doug Johnson? Why Doug Johnson, who speaks only English with the employees in the Bathurst office? I want to know so that I can understand better. You stated that you were sorry for the confusion. But there is no confusion; you told the truth. That is exactly what is happening. Now you are backpedalling. You are trying to save face for Service Canada in light of the actions that were taken.
I would like to come back to the matter of the Atlantic region. I asked you whether that region was designated unilingual francophone and you stated that the Atlantic administrative region is an anglophone administrative region. What is an administrative region? What does the administration do? Why is it unilingual? What is the role of New Brunswick in this unilingual administration? Once again, your answer was that the Atlantic administrative region was an anglophone administrative region.
I don't think you came here without information, unless you were unaware of something. What were you doing? Ms. Forand, your answer was that the province of New Brunswick was not separate and that it is part of the administrative structure. But if that is the case, it must have to deal with the administrative structure and talk to people. You told us on several occasions that the administrative structure is unilingual. I even asked you if it was francophone and you stated that it is anglophone.
Please try to shed light on this for us, because it is not clear. I am not talking about services. Since March 8, every time people from Service Canada have answered questions, they refer to customer service. We are not talking about that; we are talking about the administrative structure. This is about the employees, the structure. Who replaced Louise Branch? You said that it was Mr. Alexander, but when I asked about Louise Branch, I was referred to Ms. Gravelle. And when I tried to speak to Ms. Gravelle, she told me that I should speak to her assistant, because she herself did not speak enough French. After that, when I try to speak to her assistant, I have to speak to Carson Littlejohn, who does not speak French either.
You told us that you comply with the Official Languages Act and that it was not you who designated the Atlantic region as unilingual. On March 8, you told us that it was unilingual anglophone. The people who replaced them are unilingual anglophones, and you told us yourself that the administration is unilingual. Please tell us what is going on in the Atlantic region.