From what I understand, VANOC decided to assign bilingual volunteers to areas where the probability was higher that there would be francophones, for example in registration areas, in the media room and at other critical areas. This strategic distribution of bilingual volunteers meant that in the street, for example, the probability of someone wearing a blue vest being bilingual was less likely. For those who wanted to somewhat test the volunteers' bilingualism in the street and who pointed certain people out, it was sometimes difficult to find them. The fact remains that in specific areas where francophones needed services, the probability of meeting bilingual staff was higher.
One result of this strategic decision struck me. For example, athletes' families from Quebec were welcomed and accompanied in the bus by volunteers who spoke French. There were also the events. A strategic effort was made to offer good accompaniment to identifiable francophones, if you will.