Each time you appear here, you tell us that it's difficult. As I mentioned earlier, you say how little manoeuvring room you have in an attempt to justify the hiring problems. I would like to come back to something that has already been mentioned, the situation at VIA Rail. I am sure you will tell me that this company has fewer employees than yours, but you should maybe sit down with these people and ask them how they manage to ensure that 100% of their employees who have contact with the public are bilingual. Even if you had to hire 100 times more people, you should perhaps ask them how they go about it. I am sure they could give you tips that you could use. I hope we won't still be discussing this issue the next time we meet.
Lastly, you state that in the call centres, 59% of the employees are bilingual. So I assume that the 41% who are not, are unilingual. Would you say that the majority of them are anglophones?